Holiday Inn Dandenong, an IHG Hotel

It was such an amazing experience. They have the best staff who were super friendly and efficient. We chose the breakfast included option, their buffet was amazing with an unbelievable range of food to select. Kids absolutely loved the food. Document printing service available, which was an added bonus as hubby had completely forgotten to print some documents for his overseas travel on the following day. Super clean and comfy room. All in all, it was such a wonderful experience, highly recommended, we will definitely book again

The staff was very friendly, welcoming and helpful, and the location was very convenient. The room was clean and spotless. It was so clean that even under the bed was vacuumed. The breakfast was well presented and fresh, and a good variety of food was provided. The place was presentable and inviting. The hotel was very environmentally friendly, and they have presented themselves to have a sustainable and ethical practice. From the minute you walk in and the amount of attention to details that they have put in to the design of the room and hotel in general to be customer centre is exceptional. The little details like easter eggs for the kids, usb charger, variety of pillow options, even different lighting in the room, it just made our experience as a family to Dandenong very different and memorable. You can tell the staff who works here are proud to be working in this hotel. Thank you Holiday Inn, thank you for making our family holiday so special!!

Unfortunately when we went to have dinner and drinks everything we wanted was ‘out of stock’. Was Valentine’s Day but was so surprised how much was out of stock r unavailable. Which was highly disappointing so we got dinner elsewhere and tried to get a good cocktail but again stock basil was missing and sorry but the Chinese/Japanese young girl was lovely but had no idea what she was doing, she poored our beers with no froth and my cocktails she tried to make were terrible! So we missed out on that great dining experience. The gentleman at the front counter was SO BLUBY and helpful and happy! Just 10/10! For him! A tall large gentleman with a big smile! Greeted amazingly and helpful with the TV! Just a few kitchen things were missing! To eat and get takeaway which we ended up doing… so few things missing there but other than that great everything!!! Will be back for a better experience! Bless

The clearness of the hotel, but also the staff Mr Don made whatever unpleasant experience I had,..... Memorable! All thanks to him. He went out of his way to ensure we were happy during our stay, waved the parking so we had free parking and 2 free drinks

Great decor, excellent service and comfy beds. We only stayed one night, it really meet our needs. We booked the carpark and breakfast included package which was outstanding value. It would have been helpful to have more info about the parking ahead of time but when we arrived we saw the parking entrance next to the front door with a few parking bays for check in. The breakfast was really delicious and we ordered barista made iced latte as an extra, there is also a self service coffee machine.